Shipping policy
Our shipping policy is designed to ensure that you receive your food supplements in a timely and reliable manner:
1. Shipping Rates: We offer free shipping on all orders over 100$, and a flat-rate fee for orders below that amount.
2. Processing Time: Orders typically take 1-2 business days to process before they are shipped. During high-volume periods, processing times may be slightly longer.
3. Shipping Time: Depending on your location, shipping times may vary from 2-7 business days. We use a variety of shipping carriers to ensure your package arrives as quickly and efficiently as possible.
4. International Shipping: At this time, we do not offer international shipping.
5. Tracking Information: Once your order has been shipped, you will receive an email with tracking information so you can easily monitor the delivery of your package.
6. Address Accuracy: Please ensure that the shipping address you provide is accurate and complete. We cannot be responsible for packages that are undeliverable due to incorrect addresses.
7. Delivery Issues: If there are any issues with the delivery of your package, please contact our customer service team as soon as possible so we can assist you in resolving the issue.
Thank you for choosing us as your food supplement provider. We strive to provide the best products and customer service possible, and we appreciate your business!